Privacy Policy

    Last updated: June 9, 2025

    This Privacy Policy (“Policy”) governs the collection, use, maintenance, and disclosure of information by The Party Platform ("Company") obtained from you, the user or vendor (collectively referred to as the “User”, “you” “your”), accessing the website (https://www.thepartyplatform.com) ("Website") and the mobile applications available on Android and iOS platforms ("Mobile Applications"), collectively referred to as the "Platform". By accessing or using the Platform, you agree to be bound by this Policy. If you do not agree to this Policy, please refrain from using the Platform. This Policy is governed by the applicable data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

    The Platform serves as a comprehensive marketplace designed to facilitate transactions between individuals organizing special occasions within the UAE It provides a digital environment where vendees can engage with various service providers, the vendors, to meet their event planning needs.

    1. information we collect

    • 1. 1
      Personal Identification Information. Users may be required to provide personal identification information for account creation, RFQ submissions, or Vendor onboarding. This may include your name, phone number, email, company name (if applicable), and event details. Certain fields are optional, while others are required to use Platform features.
    • 1. 2
      Non-personal Identification Information. The Company may gather non-personal identification information about Users during their interaction with the Platform. This may include cookies, browser type, IP address, referring URLs, time spent on the site, and technical information about your device and internet connection.

    2. how we use collected information

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      The Company may collect and utilize Users' personal information for the following purposes:
      • Personalization of user experience. Aggregated data enables us to understand how Users utilize Platform services as a collective.
      • Service enhancement. Continuous improvements to Platform offerings are based on user feedback and information.
      • Transaction processing. Information provided by Users during transactions with Vendors on the Platform is used exclusively to facilitate the service. This information is not shared with external parties except where necessary to provide the service.
      • Communication. Users' email addresses may be used to respond to inquiries, questions, and requests. Opting into our mailing list enables Users to receive company updates, news, and related product or service information. Unsubscribing from future emails is possible via instructions provided at the bottom of each email or by contacting us through the Platform.
      • Users must explicitly opt in to receive marketing communications and can opt out at any time. Essential service communications (e.g., quote responses, account updates) will continue regardless of marketing preferences.

    3. how we protect your information

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      The Company employs appropriate data collection, storage, and processing practices, as well as security measures, to safeguard against unauthorized access, alteration, disclosure, or destruction of Users' personal information and data stored on the Platform. We employ SSL encryption and role-based access controls where applicable. Data is stored securely and accessed only by authorized personnel for operational purposes. While we implement best-in-class practices, no system can guarantee 100% security. No information is retained beyond the required or legally acceptable period under the applicable laws of the United Arab Emirates.

    4. sharing your personal information

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      Users' personal identification information is not sold, traded, or rented to third parties. Generic aggregated demographic information, not linked to any personal identification information, may be shared with trusted affiliates, business partners, and advertisers for the purposes outlined above.
    • 4. 2
      User information may be shared among the users but only when the connection is made by the Users themselves. On acceptance of a quote by a vendor, the vendee information is shared with the vendor to further formalize the agreement between the parties for the successful conclusion of an event.
    • 4. 3
      The Company may share your information to comply with legal obligations, such as responding to lawful requests and court orders or to protect the Company’s rights, property, and safety, and the rights, property, and safety of others.
    • 4. 4
      We retain user data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Users may request access, correction, or deletion of their personal data by contacting us at theteam@thepartyplatform.com.

    5. third-party software, links, and services

    • 5. 1
      In addition, the Platform may utilize certain third-party software, links, or services to facilitate the Users from time to time for activities that include but are not limited to feedback or payment. These may include tools such as Stripe (for payments), WhatsApp (for communication), and Google Analytics (for usage insights). These third-party services, software, or websites may collect and process data in accordance with their own privacy policies and practices. We encourage you to review the privacy policies of these third parties before providing any personal information.

    6. your acceptance of this policy

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      Use of the Platform signifies acceptance of this Policy. Users who do not agree to this Policy should refrain from using the Platform. Continued use of the Platform following any changes to this Policy constitutes acceptance of those changes.

    6A. user rights under uae law

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      Under UAE Federal Law No. 45 of 2021 (PDPL), you have the right to:
      • Access your personal data
      • Correct or update inaccurate data
      • Request deletion of your personal data (subject to legal retention obligations)
      • Withdraw consent for data processing
      • Object to processing based on legitimate interest

      To exercise any of these rights, contact us at theteam@thepartyplatform.com.

    7. children's privacy

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      The Platform is not intended for children under the age of 18, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

    8. changes to this policy

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      The Company reserves the right to update this Policy at its discretion. Any amendments will be reflected by revising the updated date at the bottom of this page. Users are encouraged to regularly review this page for changes to stay informed about how their personal information is protected. By using the Platform, Users acknowledge and agree that it is their responsibility to periodically review this Policy and be aware of any modifications.

    9. contacting us

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      For inquiries regarding this Policy, Platform practices, or interactions with the Platform, please contact us at theteam@thepartyplatform.com. This comprehensive Policy underscores our commitment to transparency and the responsible handling of Users' personal information. It serves to inform Users about the collection, usage, and protection of their data while utilizing Platform services.